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FAQ Section:

1. I need to find replacement parts for my phone.
2. Why do I have to reprogram my remote control after I replace the batteries?
3. I can't find a code that operates my TV or VCR.
4. I programmed the remote, but it won’t work my TV, VCR, or Cable Box.
5. My remote control doesn’t operate my combination TV/VCR.
6. How do I set up Parental Control?
7. My remote doesn't have a OK or SELECT button. What button do I use?
 
1. I need to find replacement parts for my phone.
 
1. Please note: Several companies, including Bell South, manufacture telephones under the name "U.S. Electronics." They are a completely different company than us. They can be reached at the following phone numbers: 800-338-1694 or 212-221-1354.
 
2. Why do I have to reprogram my remote control after I replace the batteries?
 
2. ICX Global has solved this problem with the creation of Memory Lock™. Memory Lock stores the codes in the remote for as long a 40 years, even with the batteries removed. The latest lines of 2-in-1, 3-in-1, and 4-in-1 remote control from ICX Global all feature Memory Lock.

Not all remote controls have Memory Lock, though. Your remote needs power to store the codes that you programmed into it. Once the batteries have been removed, there's no power source, so the codes will be flushed from memory. Sometimes, there's enough power stored within the electronics of the remote to hold the codes until you put in new batteries; but often, if you inadvertently press a button on the remote after the batteries have died, any remaining power is drained and the codes are lost.
 
3. I can't find a code that operates my TV or VCR.
 
3. Have you tried CodeScan? It lets you search through all the codes in the remote to see if one works. It's in the user's manual and in the instructions section on this website. If that doesn't work, then unfortunately, there's no code available for that TV or VCR.
 
4. I programmed the remote, but it won’t work my TV, VCR, or Cable Box.
 
4. You may have entered the wrong code (or the correct code might not be listed). Try entering all of the device manufacturer’s codes again, starting with the manufacturer’s popular code if one is available.

If you are still unable to operate your device, follow the instructions in the section titled CodeScan™.

Weak batteries may cause the remote to only operate one device. If this happens, simply replace them with NEW alkaline batteries and reprogram the remote. If you are sure the batteries are good, try rolling them with your finger to ensure a good connection.
 
5. My remote control doesn’t operate my combination TV/VCR.
 
5. Most combination TV/VCRs have VCR tuners in them. If you have a 2-in-1 remote control, it won't operate your TV/VCR combo. If you have a 3-in-1 or 4-in-1 remote control, you will need to select a code from the VCR section that will power up your TV/VCR, and program the remote as if you were programming it for a VCR, not a TV.
 
6. How do I set up Parental Control?
 
6. You'll need to contact your cable company about this. They may need to issue a PIN that will allow you to lock and unlock channels.
 
7. My remote doesn't have a OK or SELECT button. What button do I use?
 
7. The button located in the middle of the arrow buttons, marked either OK or SEL, will function as the OK or SELECT button.
 

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